It’s probably the most extraordinary story of the power of empathy I’ve ever come across.

In 1971, the former Ku Klux Klan leader C.P. Ellis had an experience that blew away his prejudices and assumptions about African Americans. In this new 4-minute video produced by Renegade Inc, I reveal how and why it happened.

It’s especially relevant in the wake of the recent racially-motivated church shooting in Charleston, South Carolina.

If anybody ever tells you that empathy is a touchy-feely ‘soft skill’ that has little chance of changing society, just tell them about C.P. Ellis.

This video is based on ideas in my book Empathy, which has just been released in paperback by Penguin Random House.